My role: Lead Service Designer (service design, UX/UI design, visual design, user research, design sprint)
Year: 2020
Client: Network Rail
Company I was working for: Sparck/BJSS
Length of project: 4 months
Deliverables: High-fidelity prototype, user journeys, roadmap
Tools: Sketch, Invision, Adobe CC
Year: 2020
Client: Network Rail
Company I was working for: Sparck/BJSS
Length of project: 4 months
Deliverables: High-fidelity prototype, user journeys, roadmap
Tools: Sketch, Invision, Adobe CC
Overview
Network Rail Limited is the owner and infrastructure manager of most railway networks in Great Britain. This project was awarded through a public contest; we needed to create a smart asset monitoring Inspections App and Manager Dashboard for station staff at Manchester Piccadilly to increase efficiency, reduce errors and enable predictive analytics.
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