My role: Senior Service Designer (Contractor)
Year: 2022
Client: Department for Environment, Food and Rural Affairs - Defra
Length of project: 6 months
Deliverables: User journeys, Service Blueprints, Workshops, wireframes
Tools: Miro, Mural, coded wireframe
Year: 2022
Client: Department for Environment, Food and Rural Affairs - Defra
Length of project: 6 months
Deliverables: User journeys, Service Blueprints, Workshops, wireframes
Tools: Miro, Mural, coded wireframe
Overview
Created service journey maps and blueprints for the future of the Collection and Packaging Reforms program. Looking for better ways to deliver the policy intent; helping companies in the UK to make better decisions about packaging and recycling.
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